Privacy Policy

Brand: Jesvini
Email: store@jesvini.com
Business Hours: Mon – Fri: 9:00 AM – 6:00 PM

At Jesvini, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website or purchase from us:

Personal Information

When you place an order, create an account, subscribe to emails, or contact us, we may collect:

• Name

• Email address

• Phone number, if provided

• Billing and shipping information

• Order details

• Payment-related information

• Any information you provide when contacting customer support

Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on our website

• Referring website or source

• Cookies and similar tracking information

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Confirm orders and send order updates

• Provide customer support

• Respond to questions, returns, refunds, or order-related requests

• Improve our website, products, and services

• Send promotional emails, if you have subscribed or given consent

• Prevent fraud, unauthorized transactions, and security issues

• Comply with applicable legal obligations

We do not collect personal information for unclear purposes, and we do not use your personal information in a way that is unrelated to our store operations.

3. Payment Information

Payments are processed securely through trusted third-party payment providers. Jesvini does not store your full credit card number or complete payment credentials on our website.

Payment information is handled through secure, encrypted payment systems. Please review the privacy policies of the payment providers used at checkout for more details about how they process your payment information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your shopping experience.

Cookies may help us:

• Remember your preferences

• Keep items in your shopping cart

• Understand website traffic and performance

• Improve product recommendations

• Support advertising and marketing activities

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features or checkout functions.

5. How We Share Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment processors

• Shipping and delivery partners

• Website hosting providers

• Email service providers

• Analytics and advertising partners

• Customer support tools

These service providers may only use your information as needed to perform services for us.

We do not sell your personal information or customer contact information.

We may also share information if required by law, regulation, legal process, or to protect the rights, safety, and security of Jesvini, our customers, or others.

6. Email Marketing

If you subscribe to our newsletter or agree to receive promotional messages, we may send you emails about new arrivals, promotions, offers, or updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at store@jesvini.com.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Our website uses secure technologies where appropriate, including SSL encryption during checkout. However, no online transmission or storage system can be guaranteed to be 100% secure.

8. Data Retention

We keep your personal information only for as long as necessary to:

• Process and manage your orders

• Provide customer service

• Meet legal, tax, accounting, or reporting requirements

• Resolve disputes and prevent fraud

When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it according to applicable laws.

9. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing emails

• Restrict or object to certain data processing

• Request information about how your data is used

To make a privacy-related request, please contact us at store@jesvini.com.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our website and products are intended for general audiences and are not directed to children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us at store@jesvini.com, and we will take reasonable steps to delete the information.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website operations.

Any updates will be posted on this page. The updated policy will apply from the date it is published.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle data, please contact us:

Email: store@jesvini.com
Business Hours: Mon – Fri: 9:00 AM – 6:00 PM