Terms of Service

Brand: Jesvini
Email: store@jesvini.com
Business Hours: Mon – Fri: 9:00 AM – 6:00 PM

Welcome to Jesvini. These Terms of Service apply to your access to and use of our website and services. By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

1. Overview

Jesvini is an online store offering women’s clothing, including women’s dresses, long-sleeve tops, and short-sleeve tops.

Throughout these Terms, “we,” “us,” and “our” refer to Jesvini. “You” and “your” refer to the customer, visitor, or user of our website.

2. Use of Our Website

By using our website, you agree that you will:

• Provide accurate, current, and complete information when placing an order

• Use our website only for lawful purposes

• Not attempt to interfere with the security or operation of the website

• Not copy, misuse, or reproduce website content without permission

• Not use our website for fraudulent, harmful, or unauthorized activities

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe a user has violated these Terms or engaged in suspicious activity.

3. Product Information

We make reasonable efforts to display product information as accurately as possible, including product names, descriptions, images, colors, sizes, materials, and prices.

However, please note:

• Colors may appear slightly different depending on your screen settings.

• Product measurements may vary slightly due to manual measurement.

• Product availability may change without notice.

• We do not guarantee that all product descriptions, images, or other content are completely error-free.

If you have questions about a product before placing an order, please contact us at store@jesvini.com.

4. Pricing and Payments

All prices are displayed on our website and may change from time to time without prior notice.

Before completing your purchase, you will be able to review the product price, shipping cost, taxes if applicable, and the total order amount.

Payments are processed securely through available payment methods shown at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to cancel or refuse any order if payment is not successfully completed, appears fraudulent, or violates our policies.

5. Orders and Order Confirmation

After you place an order, you may receive an order confirmation by email. This confirmation means we have received your order request, but it does not guarantee acceptance of the order.

We may cancel or limit an order for reasons including, but not limited to:

• Product unavailability

• Incorrect product or pricing information

• Payment issues

• Suspected fraud or unauthorized activity

• Errors in customer or shipping information

If an order is cancelled after payment has been made, we will issue a refund to the original payment method according to our refund process.

6. Shipping and Delivery

Shipping options, shipping costs, and estimated delivery times will be shown at checkout or on our shipping-related policy pages.

Delivery times are estimates only and may be affected by factors outside our control, including carrier delays, customs processing, holidays, weather, or other unexpected events.

Customers are responsible for providing accurate shipping information. Jesvini is not responsible for delays or delivery issues caused by incorrect or incomplete shipping details provided by the customer.

For any shipping-related questions, please contact us at store@jesvini.com.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order. It explains the return window, return eligibility, return process, return shipping costs, refund timing, exchanges, damaged items, and order cancellation conditions.

For return or refund questions, please contact us at store@jesvini.com.

8. Order Cancellation

If you need to cancel an order, please contact us as soon as possible at store@jesvini.com.

Orders can only be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled, but you may request a return after delivery according to our Return & Refund Policy.

9. Customer Responsibilities

By placing an order, you agree to:

• Provide correct contact, billing, and shipping information

• Review your order details before completing payment

• Check product size, color, and quantity before purchase

• Contact us promptly if there is an issue with your order

• Follow our return process before sending any item back

We are not responsible for issues caused by incorrect information provided by the customer.

10. Account Information

If you create an account on our website, you are responsible for keeping your login details secure.

You agree to notify us if you believe your account has been used without authorization. We are not responsible for losses caused by failure to protect your account information.

11. Intellectual Property

All content on our website, including text, images, logos, graphics, product photos, design elements, and website layout, belongs to Jesvini or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without written permission from us.

12. Promotions and Discount Codes

From time to time, we may offer promotions, discounts, or coupon codes.

Promotions may be subject to additional terms, including expiration dates, product exclusions, minimum order amounts, or usage limits.

Discount codes must be entered at checkout and cannot be applied after an order has been placed unless we state otherwise.

We reserve the right to modify, suspend, or cancel promotions at any time.

13. Third-Party Services and Links

Our website may include third-party services or links, such as payment processors, shipping services, analytics tools, or external websites.

We are not responsible for the content, policies, security, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Jesvini is not liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website operations, legal requirements, or policies.

Any updates will be posted on this page. The updated Terms will apply from the date they are published.

17. Contact Us

If you have any questions about these Terms of Service, your order, or our policies, please contact us:

Email: store@jesvini.com
Business Hours: Mon – Fri: 9:00 AM – 6:00 PM